Help Desk

How can we help your stay?

Specialized support for homestay, glamping, and design stay hosts — from setup to custom domains to billing.

Onboarding & StaysSetup Assistant

Host Setup Support

Need guidance choosing your topographic templates, setting up dynamic room inventory cards, or mapping public coordinates?

White-Glove ServiceBrand DNS

Boutique Domain Routing

Want to map a professional personal domain (like mistycliffs.com) to your Havena app page? Let our team handle DNS links for you.

Request Custom Domain →
Billing & TiersAccount Desk

Subscription & UPI

Manage your active plan subscriptions, configure your direct advance deposit thresholds, or download tax-compliant invoicing receipts.

Open Billing Hub →
Emergency Channel24/7 Priority

Direct Outage Support

Experiencing live issues with client-facing QR codes, direct WhatsApp redirection, or critical hosting performance on the ridge?

🏡 Corporate HQ

Get in touch directly.

Reach out to us anytime. Our support team is here to help you get started or answer any questions.

✉️
Contact mail IDsupport@havenahq.com
📞
Mobile number+91 91594 86769
📍
Address
No 68, MDM Nagar, Rajajipuram, Tiruvallur - 602001, TamilNadu, India

We typically respond within 5-10 hours

Send Us a Message

Have custom requests, technical queries, or questions about setting up your stay page?